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Effects of account cancellation
Effects of account cancellation

Know how account cancellation works and what happens post you cancel.

Brent Sanders avatar
Written by Brent Sanders
Updated over a week ago

When you cancel your account we terminate immediately stop billing your credit card, delete all your servers, backup routines, backup history, users account records, archive credentials and so on.

We do not delete backup file output that we have saved onto your Archive locations

When you cancel your account, your access to the service will cease immediately.

If there is a gap between the time that you cancel your account and the time that your subscription renews, that value will be lost. We are unable to issue a prorated refund or credit to this effect.


We hope you find this helpful! If you need any further assistance, please contact us and we'll be more than glad to help you out.Β 

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